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dashCommerce

An ASP.NET Open Source e-Commerce Application

Products not appearing in Results

Last post 06-01-2008 9:18 AM by MrBruce. 4 replies.
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  • 05-31-2008 11:51 AM

    Products not appearing in Results

    My products quit showing up when I click on my product category from the home page.

    I get a header and footer saying "Showing 1 - 1 of Results" but the product is not listed for me to add to cart.

    Maybe one of you knows something simple that I overlooked? I have added an inventory of 10, allow neg inventory is not checked. The product is enabled. The product has an image.

    I am using 3.0 Source release, have built the site and uploaded to my host. I have configured tax, shipping, payment, and email.

    Any ideas would be appreciated.

    Thanks.

  • 05-31-2008 1:21 PM In reply to

    Re: Products not appearing in Results

    first hint to this issue: I checked the error logs in  Admin >> Site >> Error Logs. I'm researching this error now:

    System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
       at System.Drawing.Image.Save(String filename, ImageCodecInfo encoder, EncoderParameters encoderParams)
       at System.Drawing.Image.Save(String filename, ImageFormat format)
       at System.Drawing.Image.Save(String filename)
       at MettleSystems.dashCommerce.Core.ImageProcess.ResizeAndSave(Stream fileStream, String fileName, String finalPath, Int32 maxWidth, Int32 maxHeight)
       at MettleSystems.dashCommerce.Web.controls.catalogList.dlCatalog_ItemDataBound(Object sender, DataListItemEventArgs e)
       at System.Web.UI.WebControls.DataList.OnItemDataBound(DataListItemEventArgs e)
       at System.Web.UI.WebControls.DataList.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem)
       at System.Web.UI.WebControls.DataList.CreateControlHierarchy(Boolean useDataSource)
       at System.Web.UI.WebControls.BaseDataList.OnDataBinding(EventArgs e)
       at System.Web.UI.WebControls.BaseDataList.DataBind()
       at MettleSystems.dashCommerce.Web.controls.catalogList.Page_Load(Object sender, EventArgs e)

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  • 05-31-2008 1:29 PM In reply to

    • yocuteem
    • Top 10 Contributor
    • Joined on 03-17-2008
    • Philadelphia Area
    • Posts 67

    Re: Products not appearing in Results

    Is this the site that you are trying to debug?  http://www.aquaticstogo.com/.

    I had that same error, but in the admin section of the site, when I was trying to upload images for products.  And the problem was that I didn't have permissions to write to the repository/product folder.  And, if you look at the error, it says:  "ResizeAndSave(Stream fileStream, String fileName, String finalPath...", so it looks like GoDaddy is still messing you up with permission settings.  ;)

     

    Tim
  • 05-31-2008 1:31 PM In reply to

    Re: Products not appearing in Results

    This turned out to be a configuration issue. I had to uncheck the box for "Auto-generate Thumbnails" in Admin >> Site >> Site Settings >> Images.

    My guess is that this is another form of not having the necessary permissions on the directory structure. The permissions issue comes up when you are trying to upload product images. You can read more about that issue here: http://dashcommerce.org/forums/p/783/2790.aspx

    Phillip

  • 06-01-2008 9:18 AM In reply to

    • MrBruce
    • Top 10 Contributor
    • Joined on 02-11-2008
    • Juno Beach, FL
    • Posts 120

    Re: Products not appearing in Results

    Nope - that's a site *I* am working on!!

    --
    Bruce
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