dashCommerce

I'm running a new install and finally got past  all the db set errors and I'm now on the step that checks for current version. When I click on Version Test, I get back in the message window; A critical error has occurred: Object reference not set to an instance of an object. I have been trying to get this to install all afternoon and I'm getting really frustrated! At every step in the install, I have had to spend an hour fixing the error to move on. Can someone help me figure out what the problem is now? It looks like the DB has been populated, but can't get past the version check step. Any help would be greatly appreciated.

Thanks in advance for your help...

 

T Bryan

I got the same thing and I think I started a thread about it.  I continued on by manually changing the URL to step5 but had failures after that.  I am going to have to do 3.0 for now and then upgrade I guess.

Are you guys logging these errors in CodePlex? Check my signature for links

 I am getting this same error, i searched in codeplex, and dont see it as an issue.  should it be in there? I can add it in with steps to recreate if needed i dont want to step on toes though.

 

when i try to skip this step (querystring to step=5)  i get the create admin user form, when i complete this form it says "A critical error has occurred: Could not find stored procedure 'dbo.aspnet_CheckSchemaVersion'."

Not sure if this will help. I had same problem/issue. Make sure the connection string info is in the connectionstring xml file found in the web folder.

Then go back and click the use information from the connectionstring file option, I believe this is step 3 but not sure. I received a version number of "not installed" after rerunning the version test but was allowed to continue with everything else with no errors.

Restart your sql server and that worked for me. The problem is some sort of code loop that doesnt "install" the database right away, I believe..... 

 

 

 Thanks for the help, i actually got it working by deleting everything and starting from scratch again (about 3 times), and eventually it worked, what you said seems like would be the better way to do it, cause i did notice everytime i went through the steps the database looked different everytime, aand i guess one time it actually did it right.

 

Thanks!

Can anyone put their finger on the issue here? I'll run through the installer some more to test different scenario's, but if someone can nail this down, that would be a big help.

Hi, I am having the same difficulties, can not get pass version test with out the error. I am using the Web Ready version and it does not have a Web directory. My host is Godaddy so restarting the sql server is out of the question. I have edited the connectionString.config and am able to connect, checked the database and it is populated. Being a nube... I am stuck here and don't know what else to look for. Any other suggestions? Thanks, Bill...

Sorry to answer a question with a question but we need more information to help you.  What version of DC3.2 are you using?  Did you just download it and is it the released version or is it older?  What error are you getting, or what happens exactly?

 

If you are using the web ready version you wont have a web directory... everything for the installation is included in the install directory

Hi, No problem and thanks, Just downloaded it about 6 hrs ago, version 3.2 Web Ready. The error I am getting is the same as the OP that is why I posted here instead of starting a new thread. When I click on Version Test, I get back in the message window; A critical error has occurred: Object reference not set to an instance of an object and also the box by version test goes from 0.0.0.0 to nothing, just blank. I also checked on CodePlex but couldn't find anything related. Thanks, Bill...

Bill,

This is probably something that chris will have to get into, but can you go into the web.config and turn customErrors=off and take a screenshot of the error and send it to us or post it if you can... maybe include ALL the text of what is happening?  Unfortunately the error you are getting is what I call a "catch-all" error... and is not descriptive enough without a line number etc.

OK I will try that. Also being that my host is Godaddy I am really wondering if that has anything to do with it. I am using IIS7 and .Net 2.0, 3.5, SQL 2005

I would be interested to know as well... I have a client coming up that wants to leave his hosting at goDaddy instead of using me.

 Is that the full version of SQL Server 2005?  Did you setup the database or GoDaddy?  Did they do the full-text indexing option?

Cory, Sorry I don't know what is the full version of 2005 it is or where to find that out. Yes they have a database setup page where you put the desired name, password, etc. but be prepared to wait for the database to be created, one of mine took like over 12 hours, while others only took like an hour... And sorry again don't know what full-text indexing option is... guess you can tell I'm a bit new at this SQL stuff lol.. To be frank I am sorry I signed up with Godaddy's Windows hosting, domains are fine but their Windows hosting?.... well for lack of a better word, stinks. I am use to Linux hosting where I can make the necessary changes that I need. But I am learning the Windows stuff little by little. Pretty much why I am clueless in trying to install DC... :-) and asking questions here

Corey10e:

Bill,

This is probably something that chris will have to get into, but can you go into the web.config and turn customErrors=off and take a screenshot of the error and send it to us or post it if you can... maybe include ALL the text of what is happening?  Unfortunately the error you are getting is what I call a "catch-all" error... and is not descriptive enough without a line number etc.

Here is a cut from the web.config as it is now. I changed where is had "On" to "off". Didn't make any difference, did not get any extra error messages, still getting just: " A critical error has occurred: Object reference not set to an instance of an object." in a red message box on top of the page. trust level="dashCommerce_Medium customErrors mode="off" error statusCode="500" redirect="~/exceptionpage.aspx"